Frequently Asked Questions (FAQs)
About Our Services
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Question: How can I find a good supplier from a particular industry
in Taiwan?
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Answer: A good way to do so is via the Australia-Taiwan
Information Network, where you can post your demands and needs
in both English and Chinese languages, for FREE. Because the network
has two corresponding sites, one in English in Australia and the
other in Chinese in Taiwan, it will enable Taiwanese businesses,
groups and individuals all over the world to see your requests and
make appropriate response.
Alternatively, please check out our Recommended
Links page, where you can find links to useful sites that introduce
Taiwan's trade and industrial developments. Some of these sites
offer lists of Taiwanese exporters and manufacturers.
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| Question: I would like to contact
a specific supplier in Taiwan, but I do not speak Chinese (or Taiwanese)? |
| Answer: Taiwan.com.au Portal
offers English-Chinese Translation
and Interpretation service. Whether it is in conversation or in
writing, or an occasion such as business conference, seminar, presentation,
tour, or other kinds of formal gathering, our staff are able to provide
professional and friendly service in a way that is convenient to you. |
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| Question: How can I promote my
products and/or services to potential clients in Taiwan? |
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Answer: Taiwan.com.au Portal offers valuable Internet space
for Australian businesses, groups and individuals who would like
to promote their products and/or services to their counterparts
in Taiwan. We provide Web
Site Hosting service in both English and Chinese languages.
Alternatively, Australia's government agencies, corporates and
small and medium business operators may secure a spot in Taiwan.com.au
Portal's various prominent pages, where they can promote their visions,
achievements, products and services to worldwide Internet users,
in both English and Chinese. Please see our Sponsorship
page.
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| Question: Why should I subscribe to The Taiwan.com.au
Portal Newsletter? |
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Answer: The Taiwan.com.au
Newsletter is a quarterly English-language publication that
covers prominent political, economic, societal and cultural events
in Australia and Taiwan. Topics of discussion are chosen to reflect
the sometimes different but often similar values, beliefs and trends
observed in Australian and Taiwanese societies. A book review dealing
with a relevant subject helps readers gain an alternative understanding
of these topics. For example, in the January-March 2006 issue of
the newsletter, the "Issue in Australia" section investigates
Australia's views on death penalty, as demonstrated in the case
of an Vietnamese Australian who was hanged in Singapore for drug
trafficking. The "Issue in Taiwan" section explores Taiwan's
current plan to gradually abolish capital punishment, while the
"Book Review" section introduces an Australian novel that
depicts experiences of Vietnamese communities and individuals in
Australia.
In this sense, the Taiwan.com.au Portal Newsletter is a valuable
channel through which readers get to better understand Australian
and Taiwanese societies. All readers who are interested in the communications
between Australia and Taiwan will be benefited from our objective
coverage and analysis of various aspects of these two societies.
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About Chinese Gifts and Products
| Question: Do you sell replicas of famous Chinese
paintings or artifacts? |
| Answer: Unfortunately, we do not. However,
please check out our Recommended Links page,
where you can find a link to the newly-launched online shop of the
National Palace Museum in Taiwan. |
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| Question: Where can I find information about importing Chinese
gifts and products from Taiwan? |
| Answer: Taiwan.com.au Portal's Interesting
Information page under the "Travel to Taiwan" section
provides monthly-updated information about Taiwan's important trade
shows and exhibitions. There is also an Archives
page, which has a list of events in recent past. Many of these trade
shows and exhibitions have links to reviews and related media reports,
so that you can gain a general understanding about the kinds of products
being promoted. |
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About Travel to Taiwan
| Question: Where can I find more information
about Travel to Taiwan? |
| Answer: Please check out our Recommended
Links page, where you can find links to various web sites in both
Taiwan and Australia that promote Taiwan's tourism resources, facilities
and services. There is also information about Taiwan's representatives
offices in Canberra, Melbourne, Sydney and Brisbane, as well as their
contact details. |
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| Question: There does not seem to be any specific information
about various scenic spots in Taiwan? |
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Answer: This is because we have a collection of news articles
and reviews about every county and city in Taiwan, in the Environment
and Travel page under the "Latest News" section. There
are introductions to the historical backgrounds and current features
of most scenic spots in Taiwan, and how to access them. Plenty of
colored photographs are displayed.
Meanwhile, if you require information about any specific tourist
destination, resource, facility or service in Taiwan that we currently
do not cover, please let us know.
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| Question: Where else can I find (or purchase)
other travel guides published by Australia's Lonely Planet? |
| Answer: Please check out the link to Lonely
Planet's web site, which is provided in our Recommended
Links page. |
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About Australian "Chinese" Literature
| Question: Surely there are more Chinese writers in Australia
and other countries than those currently introduced? |
| Answer: Yes, there are, and we welcome constant suggestions
and comments from our Internet users regarding which writers and their
books we should review in our web site. We currently have plans to
launch a book that specifically focuses on Australia's Chinese communities
and writers. Meanwhile, we will keep publishing more reviews on English-language
books produced by Chinese writers in Australia and other parts of
the world. |
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| Question: The books sold by Amazon.com are so expensive, particularly
those published in Australia. |
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Answer: Yes, they are expensive, because many individuals
who offer to sell their copies of books published in Australia via
Amazon.com often just put the prices up. It is regrettable that
Amazon.com does not check whether these prices are reasonable or
ridiculous.
Nonetheless, we have plans to establish direct partnerships with
Australian publishers, so that books written by Australian writers
and/or published in Australia can be promoted and even sold in Taiwan.com.au
at reasonable prices. More details will be posted in our site in
the future.
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About Latest News in Taiwan
| Question: I cannot find news about a specific aspect of Taiwanese
politics (or economics, or society, or culture). |
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Answer: The best way to find news about specific aspects
of Taiwan's society and people is to do a Google search within the
Taiwan.com.au Portal web site. We have had Internet users searching
for interesting topics such as Taiwanese recipes, professional life
in Taiwan, Taiwanese TV shows, "Martian language" in Taiwan,
Muslims in Taiwan, and whether or not Taiwanese children are present
at political gatherings. While these users have found satisfying
answers to their inquiries, we are also endeavoring to provide more
statistics and facts about all kinds of imaginable topics about
Taiwan in our site.
Meanwhile, Taiwan.com.au Portal provides News
Research and Compilation service. As we continue to recommend
news articles and reviews about all aspects of Taiwan, we generally
provide the names of their authors as well as their sources. We
help those Internet users who cannot find these articles and reviews
on the Internet by investigating, locating and compiling them into
a polished news report.
Finally, we welcome comments and suggestions from our Internet
users if there is any specific aspect of Taiwanese politics, economics,
society or culture that we have neglected to cover. Please feel
free to let us know your views and opinions.
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| Question: I do not have enough time to read all the news articles
and reviews you provide. Can you help? |
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Answer: As mentioned above, Taiwan.com.au Portal provides
News Research and Compilation service
to our Internet users who would like to receive professionally compiled
and analyzed news reports on all aspects of Taiwan. Our Cultural
Consultation service also enables us to conduct research projects
such as Internet Research, Qualitative Study and Literature Review
for Australian and worldwide English-speaking Internet users on
"anything Taiwan".
In the near future, we plan to launch specific RSS news services
that allow our Internet users to receive summaries of latest news
reports and reviews about Taiwan. Full versions of these reports
and reviews will still be provided. More details will be posted
in our site soon.
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About The Naughties Club
| Question: Why does The Naughties Club have such a "naughty"
name? |
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Answer: As introduced in "Our Goal" of The
Naughties Club, the first ten years of the 21st century are
commonly referred to as "the Naughties". The term suggests
innocence and creative subversion. Being one of "the Naughties"
is to extend all existing boundaries in an innovative and playful
way.
Some of our members have expressed concern that the term "naughties"
may mislead Internet users to sites containing pornography. Alternative
terms such as the "noughties" have also been suggested.
Indeed, one is likely to find that currently on the Internet, the
number of sites that use the term "naughties" and that
of those using "noughties" are about equal.
We continue to use the term "naughties" because we trust
that our members have sound judgments and unbiased worldviews. The
existence of pornographic sites is a regrettable fact. However,
we can do our best to eliminate the negative impact of this fact
on our future generations, by maintaining a healthy mindset and
encouraging our children to tell right from wrong. It is our firm
belief that only with proper guidance and assistance from parents
that children can enjoy the most benefits offered by the Internet.
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| Question: Will The Naughties Club's web site and newsletter have
a Chinese version soon? |
| Answer: Currently we do not have plans to do so because of
budgetary limits. However, we will endeavor to provide a Chinese version
of The Naughties Club's web site and newsletter if there is enough
support from our Internet users. |
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About Other Issues
| Question: Why are there so many Google links
in your site? |
| Answer: Taiwan.com.au Portal established
partnership with Google in October 2005, in order to provide advertising
links to a wide range of products and services recommended by Google.
As our Internet users access the numerous news articles and reviews
published in Taiwan.com.au Portal, they can gain a general and very
often better understanding about the topics and issues introduced,
by clicking on the links provided by Google. Indeed, it is often the
case that the links provided by Google offer a global context in which
specific topics and issues about Taiwan can be more adequately explored. |
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| Question: How can I contact Taiwan.com.au Portal
if I have any question, comment or suggestion? |
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Answer: Our staff can be reached by mail, fax, or email,
24 hours per day, 7 days per week. Our contact details are:
- Mail: P.O.Box 218, Belgrave, Victoria 3160, Australia
- Fax: 61 3 9754 2419
- Email: info@taiwan.com.au
Please feel free to contact us if you have any question, comment
or suggestion about Taiwan.com.au Portal. We endeavor to make proper
response as soon as we receive your message.
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| Question: How is Taiwan.com.au Portal doing? |
| Answer: Thanks for asking. We are doing
very well. Since Taiwan.com.au Portal experienced a major overhaul
in August 2005, the numbers of visitors and pageviews to the site
have both been growing steadily and continuously. We currently have
more than 35,000 visitors viewing more than 65,000 pages per month.
This may not be a significant achievement when compared to other prominent
web sites long existing on the Internet, but as a relatively young
site we are definitely working hard here. We hope that in the near
future we will be able to achieve the goal of having more than 3,000
visitors per day. |
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